Terms of Service

You must be at least 16 years old to use the platform, and at least 18 years old (or the age of majority where you live) to make a purchase. By using the platform you represent that you meet these requirements and that the information you provide is accurate and kept up to date.

You may browse the platform without an account. To RSVP, message members, or maintain a profile, you'll need to sign up. You are responsible for your account and for everything that happens under it. Keep your login credentials secure, don't share your account, and let us know promptly if you believe it has been compromised.

You agree to use the platform only for its intended purposes. You agree not to use it to harass, deceive, endanger, or harm other people, to impersonate anyone, to post false or misleading content, to collect other users' information, to interfere with or attempt to breach the platform's security, or to violate any law or the rights of others.

The platform lists events that Tea Tribe produces as well as events organized by others. We may add, change, reschedule, or cancel our own events, and we don't control events organized by third parties. Where an event is ticketed or registered through an outside provider, that provider handles the transaction and its terms and refund policies apply.

You attend events at your own risk. Events happen in person, often in public spaces and among people you may not know. They can involve travel, the outdoors and weather, food and drink (including tea), physical activity, and contact with other attendees and members of the public.

You knowingly and voluntarily assume the risks connected with finding, traveling to, attending, and participating in an event — including risks of personal injury, illness, allergic reaction, emotional harm, death, property damage or loss, and the acts or omissions of other attendees, organizers, and third parties — whether those risks are foreseeable or not. Use your own judgment about what is safe for you, tell us about any allergies or dietary restrictions before consuming anything we serve, and don't participate in any activity beyond your ability.

When you buy a product from our shop, you agree to pay the listed price plus any applicable taxes and shipping. Payments are processed by our payment provider; by placing an order you authorize that charge. We may correct pricing errors, limit quantities, or decline or cancel an order.

Product orders are subject to our Fulfillment Policy, which (among other things) provides that all sales are final — no refunds, cancellations, or exchanges. Please review it before you order.

Event tea services. Quotes you request through the platform are estimates, not contracts. Any booking for event tea services is governed by a separate written agreement between you and Tea Tribe, which controls if it conflicts with these Terms.

The platform connects you with other people. While we may act on reports, we do not conduct criminal background checks or verify the identity of members, and we make no representation about any user's conduct, background, or suitability. We do not guarantee that anyone is who they claim to be.

You are responsible for your own interactions and safety. Take the same precautions you would when meeting anyone new in person: meet in public, tell someone where you're going, and trust your instincts. If something feels wrong, leave. If you encounter behavior that violates these Terms, please report it.

You retain ownership of content you post — your profile (display name, bio, photo), event photos and videos, reviews, offerings, and messages — but grant Tea Tribe a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that content as needed to operate and promote the platform. You represent that you have the rights to the content you post and that it doesn't violate these Terms or anyone's rights.

Tea Tribe has zero tolerance for objectionable content or abusive behavior. Don't post content that's illegal, harassing, hateful, deceptive, or infringing. When objectionable content or abusive behavior is reported, we aim to act promptly — typically within 24 hours — by removing the content and suspending or permanently removing the user responsible.

Tea Tribe lets members send direct messages to one another. Use messaging respectfully. Don't use it to harass, spam, deceive, or send unwanted commercial or recruiting messages. You can block any member to stop them from messaging you, and adjust who can message you in your settings.

Tea Tribe respects the intellectual property rights of others and complies with the U.S. Digital Millennium Copyright Act (DMCA). If you believe content posted on Tea Tribe infringes a copyright you own or control, send a written notice to our designated agent with the following:

• A physical or electronic signature of the copyright owner (or person authorized to act on their behalf).
• Identification of the copyrighted work you claim has been infringed.
• Identification of the material you claim is infringing, with enough detail for us to locate it (a URL is best).
• Your contact information — name, address, phone, email.
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Designated Agent:
DMCA Designated Agent, Tea Tribe LLC
189 Ellsworth St
San Francisco, CA 94110
Email: compliance@teatribe.com

Counter-notice. If you believe your content was removed by mistake or misidentification, you may send a counter-notice to the same designated agent with: your signature, identification of the material and its prior location, a statement under penalty of perjury that you have a good-faith belief the material was removed in error, and your consent to the jurisdiction of the federal court for the Northern District of California.

Repeat infringers. Accounts that repeatedly post infringing content will be terminated.

You can stop using Tea Tribe at any time and may delete your account from your account settings or by contacting us. We may suspend or terminate your access, with or without notice, if you violate these Terms or to protect the community or the platform. Sections of these Terms that by their nature should survive termination — including the license you grant, the disclaimers, release, limitation of liability, indemnification, and dispute-resolution provisions — will survive.

To the fullest extent permitted by law, you release and forever discharge Tea Tribe LLC and its officers, directors, employees, contractors, and agents (the “Released Parties”) from any and all claims, demands, damages, losses, liabilities, and expenses (including legal fees), known or unknown, arising out of or in any way connected with: any event you attend; your interactions or disputes with other users, whether online or in person; content posted by you or others; and your use of the platform.

This release applies whether a claim is based on the act or omission of a Released Party or of any other person.

Waiver of California Civil Code Section 1542.Because this release covers unknown claims, you expressly waive the protections of California Civil Code Section 1542, and any similar law of any jurisdiction, which reads: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

Please read this section carefully — it affects how disputes are resolved and limits your right to go to court or participate in a class action.

Informal resolution first. If you have a dispute with us, contact us at compliance@teatribe.com and give us 30 days to try to resolve it. Most concerns can be settled this way.

Binding arbitration.If we can't resolve a dispute informally, you and Tea Tribe LLC agree to resolve it through final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court — except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for intellectual-property or unauthorized-access claims.

Class-action waiver. Disputes will be arbitrated only on an individual basis. You and Tea Tribe LLC waive any right to bring or participate in a class, collective, or representative action.

30-day opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing compliance@teatribe.com with your name and a statement that you opt out. Opting out won't affect any other part of these Terms.

Governing law and venue. These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, you and Tea Tribe LLC agree to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

These Terms, together with the Privacy Policy and the Fulfillment Policy, are the entire agreement between you and us about the platform. If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver of it. You may not assign these Terms; we may assign them to an affiliate or successor.